Privacy and Data Protection

Your trust and safety are my highest priorities. This notice explains how I look after your personal information, when you use my website contact form, in line with UK data protection laws. (UK GDPR)

1. Who I Am and How to Contact Me

I am Jolanta Morris, a solo fertility & trauma counsellor. I am the “Data Controller” for any information you share through this website. If you have any questions about your data, you can reach me directly at enquiries@jolantacounselling.uk

2. What Information I Collect

When you use my Contact Form, the website securely collects:

  • Your email address.
  • The short message you choose to write.

Because we (you and I) may discuss your well-being, this information is treated with the highest level of confidentiality and security as “special category” health data.

3. Why I Collect It and How Long I Keep It

I only collect this data to reply to your enquiry and discuss (with you) how I might support you. I do not use your details for marketing, and I will never sell or share your information with third parties.

  • If we decide to work together, your details will transition to my secure client management system (which we will discuss privately).
  • If we do not move forward, your contact form email and message will be permanently deleted from my inbox within 30 days.

4. Where Your Data Lives

Your form submission is sent straight to my secure, password-protected email inbox. It does not stay stored on this website’s database, and I do not use any tracking cookies or third-party analytical tools to monitor your visit.

5. Your Rights Under the Law

Even though our contact is brief, the law gives you specific rights. At any time, you can ask me to:

  • Provide a copy of the information you sent me.
  • Correct any mistakes in your contact details.
  • Delete your email and message entirely from my records.

If you ever have concerns about how I handle your data, you have the right to contact the Information Commissioner’s Office (ICO), though I hope you will speak to me first so I can immediately reassure or help you.